The scope of the shared service operation branded as ‘Hayleys Aquila’ is to provide innovative, responsive and cost-effective support services to all Hayleys Companies, initially focusing on Finance & Accounting. We improve operational excellence and increase lean operations of our clients.
- Higher quality and consistent service aligned with benchmarked standards
- Value capture through increased efficiency & effective performance measurement
- Adoption of best practices – truly customer-centric culture
The vision of the Company is to become a global BPO provider leveraging Sri Lanka’s competitive advantage as well as its unique experience in catering to diverse industry needs of Hayleys Conglomerate.