BPO and Shared Services
Set up as a shared services operation offering services to the diverse industry needs of the Hayleys conglomerate, Hayleys Business Solutions International (Pvt.) Ltd. (HBSI), now also offers BPO (Business Process Outsourcing) services to onshore and offshore third party clients.
Transforming Business Processes
Our insights, experience and capabilities in F&A and BPO services and state-of-the-art technology solution, enables us to assist client companies develop transformational business models that deliver superior business outcomes.
We understand that the success of our clients lies in our ability to deliver high quality and consistent service aligned with benchmarked standards. We capture value through increased efficiency and effective performance measurement, reducing operating costs and focusing on continuous improvement and innovation. Our services are scalable and sustainable, and our approach is driven by transparency and partnerships.
The main focus of our services include F&A services, payroll processing, document management services, diagnostic studies, human resources outsourcing, engineering drawing and legal process outsourcing.
We are an ISO27001:2005 certified company and the only Sri Lankan BPO and Shared Service operation that is Carbon Neutral certified by an independent body.
HBSI’s subsidiary Haydea is a joint venture set up with an Australian party, to source BPO service contracts from Australia and New Zealand.
HBSI is committed to transforming business processes, enabling businesses to sustain competitiveness and growth through a wide array of innovative Business Process Outsourcing solutions.